RETURN POLICY
Our aim is that you will be satisfied with your Paul Tripp Ministries Bookstore purchase. If at any time you receive product from us that is damaged or defective, please contact us as soon as possible at 800-551-6595 for replacement. If you are located outside of the United States call 215-338-4000. Please do not make any returns without contacting us first.
If you decide that you simply do not want an item that you purchased, we regret that we cannot issue refunds if you purchased the item on our website and we shipped you the item with free shipping. If we charged you for shipping you may return it within 30 days of purchase if it is in "good as new," resellable condition. For DVDs and CDs the clear plastic wrapping must not have been broken, cut or removed. You must contact us first to receive a return authorization. Cost of shipping (both from us to you and your return shipping to us) cannot be refunded.